Seven Things to Explain to Your Third Party Administrator About Your New Workers Comp Program
As you probably already know, the first step in reducing your workers’ compensation costs is implementing a well-thought-out program, one including:

Specific duties within your company
A regulated injury-response system
A systematic post-injury follow up
Accurate and thorough documentation throughout the process.

If you are a large company, you may choose to use a third-party administrator (TPA) to handle some of the nitty-gritties, so to speak. But, your TPA must be aware of your new program. They must part of the …

Selecting a quality third-party administrator (TPA) is critical to keeping your claims costs down.  Here are 10 useful tips to consider when making your selection.
1.  Internal Audit Procedures – how does the TPA ensure internal quality control and correct any problems when they arise? Do they have a proactive internal audit program where all offices must meet high quality standards? Are files from every adjuster audited?
2.  What are the Best Practices – do they achieve > 80% of their best practices. Ask to see the how the offices and adjusters are scored.
3.  Do they provide administrative assistance …

I’m often asked why an interactive tool kit is an effective means of transforming a company’s workers’ comp program. It’s a good question and the answer isn’t obvious.
The answer: This is how you bring it down to your workplace, superimpose it on YOUR culture; this is where you “bring it home.” Often an employer has many ideas of how to reduce their costs, but does not have the structure to make changes needed. In traditional programs, a consultant walks a company through the process, a technique that is very effective. …