photo credit: Josh Liba
The most important role of the case manager is to advocate while educating. Case managers must advocate on the client’s behalf to get each client the right resources and the right care at the right time and by the right provider–all while considering the patient’s own resources and abilities. Clients need to understand the information they have been given and the implications for their future, while learning how to manage and navigate the landscape on their own. The workers compensation patient has an additional learning curve …

In a recent article by Dr. Catherine Garner, she reports that the Bureau of Labor Statistics identifies case management as a field projected to grow faster than other job categories.  She explains that traditionally,case management has been a tool reserved for complex cases, but this may soon change as accountable care organizations take center stage next year.  Case managers will be needed to strategically manage services for all patients, even those in ambulatory care.
It’s been said that case management, with its current emphasis on complicated cases, needs to evolve into …

The most important thing a professional case manager does for a client is form a relationship. Through that relationship, we help patients move across the continuum of care to obtain as healthy an outcome as they can reasonably achieve.
 
Such relationships require a foundation of respect and integrity. Without a good foundation, it doesn’t matter how much knowledge the case manager has–the patient isn’t going to buy into it. The relationship is vital: listening and sharing so we can work together to get the best outcome. A professional case manager is …

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A class-action lawsuit has been filed against DePuy Orthopaedics, Inc. a subsidiary of Johnson & Johnson over a hip replacement implant that was recalled earlier this year due to a high failure rate. According to a study published in Britain, 13 percent of patients that received the ASR XL Acetabular System hip replacement had to have revision surgery within five years.   This recall of the faulty hip replacement devices has affected around 93,000 people. The suit claims the company, DePuy Orthopaedics, misled patients to believe they were going …