Telephonic Case Management

Our telephonic case management is the collaborative process used to evaluate, plan, implement and coordinate options and services to facilitate the return to work for employees.  The registered nurses, who serve as our telephonic case managers, have a vast range of clinical expertise and work with employees, employers, medical providers, and claims personal to successfully manage medical and disability issues. 

There are many reasons to refer an injured individual for case managment services.  Early intervention and frequent communication helps to make sure all concerned parties share the same focus; a timely and healthy recovery.  If your case seems limited, but you still need some help, consider telephonic case management.  

Our telephonic staff can:

• Collaborate with your injured worker, providers, employers and claims adjusters to identify and implement the most effective care plans
• Use their medical expertice to evaluate the recoomended treatment plans, diagnoses, tests and medications
• Educate patients and their employers throughout the recovery period
• Identify and recommend alternative return-to-work options
• Evaluate relevant data to identify recovery obstacles and provide resolution options
• Promote the use of cost-effective health care services and resources
• Obtain progress reports and other medical records

Should the case become more complicated than previously anticipated, the claim can always move toward field case management in the future. Telephonic case management is also a cost effective alternative when your client is treating outside of the metropolitan area. To refer a case contact us by email or phone or complete our referral form.